skip to content

Privacy Policy

Privacy Policy

Effective Date: June 19, 2024

On Command K9 Academy (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (the “Site”). Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site.

Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

Personal Data Personally identifiable information, such as your name, shipping address, email address, and telephone number, and demographic information, such as your age, gender, hometown, and interests, that you voluntarily give to us when you register with the Site or when you choose to participate in various activities related to the Site, such as online chat and message boards.

Derivative Data Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site.

Financial Data Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) that we may collect when you purchase, order, return, exchange, or request information about our services from the Site.

Use of Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:

  • Create and manage your account.
  • Process your transactions and send you related information.
  • Communicate with you about your account or transactions.
  • Send you updates about our services, promotional offers, and other marketing communications.
  • Understand and analyze how you use our Site and what products and services are most relevant to you.
  • Provide, operate, and maintain our Site and services.
  • Improve, personalize, and expand our Site and services.
  • Detect and prevent fraud and abuse of our Site and services.

Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

By Law or to Protect Rights If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.

Business Transfers We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

Third-Party Service Providers We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

Policy for Children

We do not knowingly solicit information from or market to children under the age of 13. If we learn that we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information as quickly as possible. If you believe we might have any information from or about a child under 13, please contact us at

Changes to This Privacy Policy

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy

GDPR Compliance

Privacy Policy

Introduction On Command K9 Academy is dedicated to protecting your privacy. This policy explains how we collect, use, and safeguard your data.

Data Collection We collect personal data (name, email, address), financial data (payment details), and technical data (IP address, browser type).

Purpose of Data Use We use your data to manage accounts, process transactions, communicate updates, and improve services. We obtain explicit consent for marketing communications.

Data Sharing We share information with third-party service providers, for legal reasons, or during business transfers. We ensure third parties comply with GDPR.

Data Protection We implement stringent security measures to protect your data. Access to personal information is restricted to authorized personnel only.

Children’s Privacy We do not knowingly collect data from children under 13. If we discover data from a child under 13, we will delete it immediately.

Your Rights Under GDPR, you have the right to:

  • Access your data
  • Rectify inaccurate data
  • Erase your data (“Right to be forgotten”)
  • Restrict processing of your data
  • Object to processing
  • Data portability
  • Withdraw consent at any time

To exercise these rights, contact our Chief Compliance Officer, Mark Jacobs, at

Cookies We use cookies to enhance your experience on our website. You can manage cookie settings in your browser.

International Transfers Data may be transferred outside the EU with adequate safeguards in place to protect your data.

Policy Updates This policy may be updated periodically. Any changes will be posted on our website. We encourage you to review our policy regularly.

Complaints If you have any complaints, contact our Chief Compliance Officer, Mark Jacobs, at You can also lodge a complaint with the relevant supervisory authority in your country.

Contact Information For any questions or concerns about our privacy practices, contact: Mark Jacobs, Chief Compliance Officer Email: